Welcome to The Sky is High Crowdfunding
Privacy Policy


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Effective April 3rd, 2017

INTRODUCTION AND DEFINITIONS OF TERMINOLOGY

A privacy policy is a statement or a legal document (in privacy law) that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client’s data. It fulfills a legal requirement to protect a customer or client’s privacy.

The Sky is High Crowdfunding (“The Sky is High”) is a Canadian “sole proprietorship” business entity registered in Ottawa, Canada with the business identification number (BIN) 260774534.The URL https://www.theskyishigh.com links to the official website (“Site”) operated by The Sky is High (“We, Our”). The Sky is High is an online crowdfunding venue for people campaigning to raise funds for their own projects and to contribute to the projects of others.

This Privacy Policy (the “Policy”) governs the handling of data (especially personal information) by The Sky is High, its Site and all related Services (the “Services”). We will protect all information we receive in accordance with this privacy policy.

This page is the Policy by which you may use the Site and Services. By using the Site and Services, you indicate that you accept this policy and that you agree to abide by it. If you do not agree with this Policy, please refrain from using this Site. This Privacy Policy should be read along with our Terms of Use (“Terms”) posted at: https://www.theskyishigh.com/terms-of-use. These govern your use of our Site and Services. If certain terms are not defined in this Privacy Policy, they are defined in the Terms of Use.

The Sky is High knows that you care how personal information about you is collected, used, shared and stored. “Personal Information” means information which personally identifies you or another. This Privacy Policy explains what Personal Information will be collected by The Sky is High when you use our Site and related Services, how Personal Information will be used, and how you can control the collection, correction and/or deletion of Personal Information.

In this policy, we refer to those raising funds as “Campaign Owners” and to their fundraising campaigns as “Campaigns.” We refer to those contributing funds as “Contributors”, their supportive backing action as “Contributing” and the funds which are contributed as “Pledges.” Campaign Owners can offer perks or gifts in the form of tangible items or intangible services (collectively, “Rewards”) to Contributors. Campaign Owners, Contributors and other guest visitors using the Services are referred to collectively as “Users”, (“You”, “Your”). It is possible to sign-up for our Services by registering on our Site and creating a membership account “Profile”. A registered User “Member, (“You”, “Your”), may benefit from various enhanced features embedded within the Services. Registered Campaign Owners and Contributors who are not visiting as guests or Contributing anonymously are referred to collectively as “Members”, (“You”, “Your”).

WHAT PERSONAL INFORMATION WE COLLECT (OR YOU MAY PROVIDE)

You may browse the Services freely (at no cost) and even Contribute anonymously to certain Campaigns. Our membership Services and products are offered as assistance for developing working New Energy Technologies. In order for you to create an account on The Sky is High and use our services, we need to collect and process some information during the registration process. Depending on your use of the Services, that may include:

– information (such as your name, email and postal addresses, telephone number, and country of residence) that you provide by completing forms on The Sky is High, including if you register as a user of the Services, subscribe to our newsletters, upload or submit any material through The Sky is High, or request any information;
– your login and password details, in connection with the account sign-in process;
– details of any requests or transactions you make through the Services;
– information about your activity on and interaction with The Sky is High, such as your IP address and the type of device or browser you use;
– communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);
– information that you submit to The Sky is High in the form of comments, contributions to discussions, or messages to other users.

PERSONAL INFORMATION GIVEN BY CAMPAIGN OWNERS

If you create a Campaign, you may provide us with the following Personal Information in addition to the Personal Information you provide when you register to be a Member:

– legal person or business information
– corresponding Payment Gateway e-mail address or connecting information for authenticating various transaction processes such as receiving Contributions and forwarding platform fees.
– Stripe account information (if accepting payments via Stripe)
– Coinbase account information (if accepting payments via Coinbase)
– PayPal account information (if accepting payments via PayPal)

PERSONAL INFORMATION GIVEN BY CONTRIBUTORS

As a Contributor, you may provide:

– name
– email address
– Ship-to information
– billing name and address
– corresponding Payment Gateway e-mail address or connecting information for authenticating the transaction(s)

USER AND MEMBER ACCESS, CHOICE, AND MODIFICATION OF PERSONAL INFORMATION

You may decline to submit Personal Information to us; in which case, you may not be able to become a Member with a Profile or use certain Services.

If your Personal Information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your Profile, or by contacting us at info@theskyishigh.com. Upon request we will provide you with information about whether we hold any of your personal information. If you no longer desire our service, you may deactivate/delete your account entirely from the Profile, or contact us directly at info@theskyishigh.com.

HOW WE STORE AND PROTECT YOUR PERSONAL INFORMATION

We will retain your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

On request, we will give you a copy of all the personal information about you that we hold.

We store Personal Information in locations within our direct control (on a servers and databases co-located with our unique hosting provider).

We use Security Sockets Layer (SSL) encryption technology to encrypt sensitive personal information (such as your payment information and geolocation) before it travels over the internet. Credit card numbers are never stored on our database or servers.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at info@theskyishigh.com.

WHAT PERSONAL INFORMATION IS PRIVATE

This data will not be publicly displayed or revealed to other users:
– any payment information you provide
– your password details
– your IP address
– your phone number
– communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).

WHAT PERSONAL INFORMATION IS SHARED ONLY WITH CAMPAIGN OWNERS

When you Contribute to a Campaign, the Campaign Owner will know your account name, the amount you have contributed (Pledge), and the Reward you have selected. Campaign Owners never receive Contributors’ credit card details or other payment information.

When you Contribute to a Campaign, the Campaign Owner receives the email address associated with your account on The Sky is High. They may also send you a survey requesting information needed to provide your Reward. (For instance, they may need your mailing address, or T-shirt size.) Any information you provide in such surveys will be received by the Campaign Owner.

WHAT PERSONAL INFORMATION IS PUBLIC

Your name and location are publicly displayed in your profile page. To request removal of your personal information from these areas of the site, contact us at info@theskyishigh.com. The profile you create on our site will be publically visible. Specific actions on the site provide you the option of anonymity.

When you create an account, we create a basic Profile page for you on The Sky is High, containing your account name, the date the account was created, and a list of projects you have Contributed to or launched. Whenever your account name appears on The Sky is High (for instance, when you post comments, send messages, or Contribute to Campaigns), people can click your account name to see your Profile. Your Profile is not searchable on The Sky is High or via search engines. Here are some of the things that will be publicly viewable on your Profile, or elsewhere on The Sky is High:

– the account name, and the date it was created
– any information you choose to add to your Profile (like a picture, bio, or your location)
– projects you’ve Contributed to (but not Pledge amounts or Rewards chosen)
– Campaigns you’ve launched
– any comments you’ve posted on The Sky is High

Please note that each Campaign page lists Contributors who have Contributed to the Campaign. If you don’t want others to see your name or Profile image on a Campaign’s Contributor’s tab, choose an account image or name that is not identifiable.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to operate, maintain, and provide to you the Service and conduct our business.

– Register as a Member and to identify you when you sign-in to your account
– enable us to provide you with the Services;
– administer your account or funds with us;
Respond to your inquiries, customer service requests, complaints or other feedback you make through the Services;
Communicate with you
– analyze the use of the Services and the people visiting to improve our content and Services

We take securing your data and preserving your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission. The Sky is High Campaign Owners never receive Contributor’s credit card details or other payment information. We do not and will not sell your Personal Information.

WHAT HAPPENS TO YOUR PERSONAL INFORMATION WHEN IT IS LINKED TO OTHER WEBSITES, BLOGS, FORUMS AND SOCIAL MEDIA WIDGETS

Our Site includes links to other websites whose privacy practices may differ from those of The Sky is High. When you use a link to go from our Website to another website, such as that of our payments processors, the privacy statement for the other website governs. We encourage you to carefully read and understand the privacy statement of any website you visit.

Our Website offers a publicly accessible blog. Any information you provide in these areas may be displayed publicly and read, collected, and used by Users who access them. To request removal of your Personal Information from our blog, contact us at info@theskyishigh.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Our Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button. These Features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.
HOW WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your Personal Information to third parties.

We don’t give your personal information to any third-party services, except when it’s necessary to provide The Sky is High’s Services (for example when we partner with payment gateways). When we share data with third-party services that support our delivery of the The Sky is High Services, we require that they protect your personal information to the same standards we do.

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement (inclusive of the paradigm of New Energy Technology disclosures), to prevent fraud or abuse (such as prevalent trolling in the New Energy Technologies movement), or to protect The Sky is High’s legal rights.

WHEN WE MAY SHARE YOUR PERSONAL INFORMATION

– as required by law, such as to comply with reporting requirements, a subpoena, or similar legal process.
– in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity or as we believe reasonably necessary to protect or enforce our rights, protect your safety or the safety of others.
– in certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
– with any other user, contributor, campaign owner or third party with your prior consent to do so as described in this Policy.

Due to the nature of working with disclosures in the New Energy Technology sector, we are prepared to take extra measures for our members, as defined by the transnational disclosure movement, always within legal boundaries. The criteria and conditions outlined in the [ Resources ] page tab titled “Understanding Success” explain how builders and thus Campaign Owners can successfully and legally accomplish their builds.

If you are a Contributor, we share your name, email and shipping address with the Campaign Owner for the delivery of Rewards.

If you are a Campaign Owner, we may share your name, email address, and other contact information with any Contributor who alleges that you have failed to comply with your Campaign commitments such as Reward fulfillment.

PERSONAL INFORMATION AND TRACKING TECHNOLOGIES

The Sky is High does not currently use “cookies” as a tracking technology.

PERSONAL INFORMATION IN NOTIFICATIONS, ELECTRONIC COMMUNICATION AND OPT-OUTS

You consent to our using your email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail.

PERSONAL INFORMATION AND EMAIL

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out of any marketing communications we send.
We will send you email relating to your personal transactions. We may send you service-related announcements on the rare occasions when it is necessary to do so.

PERSONAL INFORMATION AND CHILDREN’S PRIVACY

People under 18 (or the legal age in your jurisdiction) are not permitted to use The Sky is High on their own, and so this privacy policy makes no provision for their use of The Sky is High.

The Sky is High does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register. If you are between the ages of 13 and 17, please use our Service with adult supervision. If you are under 13, please do not send any Personal Information to us. If we learn that we have collected Personal Information from a child under age 13, we will remove that information as quickly as possible. If you believe that we might have any Personal Information from or about a child under 13, please contact us at the contact information below.

THE COMPROMISE OF PERSONAL INFORMATION

We will promptly notify those persons whose Personal Information is compromised. Notwithstanding, The Sky is High does not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.

PRIVACY POLICY LANGUAGE

The English version of this Privacy Policy governs. All disputes, claims and causes of action (and related proceedings) will be communicated in English.

CHANGES TO OUR PRIVACY POLICY

The Sky is High may amend the Policy at any time by posting a revised version of the Policy on its Services, located at: https://www.theskyishigh.com/privacy-policy. Access to or continued use of the Services after the effective date of the revised Policy constitutes an acceptance of the revised Policy.

If we make a material change to our privacy policies and procedures as to the collection, use or disclosure of your Personal Information, we will post a notice of those changes on our Website or notify you by email (sent to the email address specified in your account) to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it, prior to the change becoming effective. You are bound by changes to the Privacy Policy when you use the site after those changes have been posted. We encourage you to periodically review this page for the latest information on our privacy practices.

PRIVACY POLICY CONTACT

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Website, please contact us at info@theskyishigh.com.

That’s it. Thank you for reading our Privacy Policy.
The Sky is High.

UPDATES TO THIS POLICY

April 3rd, 2017
First version of “Privacy Policy” posted on theskyishigh.com.

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